What we stand behind.
Last updated 4 September 2026. These terms apply to all hosting and development services provided by Host A Vision.
Four things we guarantee
We don’t publish an uptime percentage, because we won’t promise a number we can’t personally control. Here is what we will promise, because every one of these is ours to keep.
Thirty days, money back
If your hosting isn’t what you hoped for in the first thirty days, tell us and we’ll refund it. No argument, no exit interview.
A real person
Your site is looked after by the man who built it — not a ticket queue, and not somebody reading from a script who has never seen your site before.
No lock-in
Hosting is month to month. Cancel whenever you like, from your account. There is no contract, no exit fee and no penalty for leaving.
You own it
Your domain, your content and your website are yours. We don’t hold anything hostage, and we never claim ownership of what you build.
What we don’t promise
Being straight about the limits matters as much as the promises. We run on solid infrastructure with monitoring, and downtime is rare — but we are not going to quote you a percentage we can’t enforce upstream.
Backups
Server-level backups run daily and can usually restore a site to the previous day. On some plans that reach is only a couple of days.
Treat that as a safety net, not a guarantee. If your site matters to your business, keep your own copies too — and if you want help setting that up, ask and we’ll walk you through it at no charge.
Billing and cancellation
Hosting is billed monthly in advance and renews automatically until you cancel. The price you sign up at is the price at renewal — there is no teaser rate.
You can cancel any time from your account. Service runs to the end of the month you have paid for and is not pro-rated. Beyond the thirty-day guarantee above, refunds are covered on our Refund & Cancellation page.
Website work and acceptable use
Website builds are quoted individually after a free consultation, and the terms of each project — scope, schedule and payment — are agreed in writing before work begins.
We may suspend an account that distributes malware, sends unsolicited bulk email, hosts unlawful material, or uses resources in a way that degrades service for other customers. We will contact you first wherever it is safe to do so.
Limitation of liability
Our total liability for any claim arising out of these services is limited to what you paid us for that service in the three months before the claim arose.
We are not liable for indirect or consequential losses — lost profits, lost sales, lost data or damage to reputation — even where we were told such losses were possible. Services are provided on an “as is” basis. Nothing here excludes liability that cannot lawfully be excluded.
Changes, disputes and governing law
We may update these terms. Material changes are emailed to active customers at least 30 days before they take effect, and continuing to use the service after that means you accept them.
These terms are governed by the laws of the State of Illinois, and any dispute will be brought in the state or federal courts of Illinois. Before filing anything, email admin@hostavision.com — nearly everything gets settled that way.